Dittra Privacy & Cookie Notice

Introduction

At Dittra LLC (“Dittra,” “we,” “our,” or “us”), we are committed to protecting your personal information. This Privacy & Cookie Notice (“Notice”) explains how we collect, use, share, and protect personal information (“Personal Data”) about identifiable individuals who interact with Dittra’s websites, services, and other activities, and outlines your associated rights and choices.

1. Scope of This Notice

This Notice applies to Personal Data collected through Dittra’s websites (“Sites”), digital platforms, events, and communications (e.g., by email, phone, or forms), unless a different privacy policy is provided. By using our Sites or participating in Dittra’s services or events, you consent to the collection and use of your Personal Data as described in this Notice, where consent is required by law.

If your organization has a contract with Dittra that governs Personal Data processing—such as a Data Processing Agreement (DPA), that contract takes precedence over this Notice regarding the subject matter.

Our Sites may contain links to external websites not operated by Dittra. We are not responsible for the content, privacy, or security practices of such third-party sites.

2. Personal Data We May Collect

Personal Data we collect depends on your interaction with us and may include:

• Website usage data such as IP address, geographic information, browser type, pages visited, and cookie data.
• Contact information such as name, job title, business email, phone number, and employer details when you fill forms or communicate with us.
• Billing and financial details when purchasing products or services.
• Event participation data, including registrations, attendance records, and media (photos, recordings).
• Training or support interactions, including tickets, chat logs, and user activity.
• Technical data, such as system identifiers, feature usage, file downloads, or API activity.
• Sensitive information, when voluntarily provided for accessibility accommodations or health/safety compliance (e.g., COVID‑19 protocols).

We may also receive Personal Data from trusted partners, resellers, analytics vendors, or publicly available platforms like LinkedIn.

3. How We Use Personal Data

Dittra processes Personal Data for purposes including:

• Performing contracts: managing your purchases, subscriptions, and service relationships.
• Operating and improving our Sites: delivering content, optimizing functionality, and personalizing user experience.
• Customer support: responding to inquiries, feedback, and technical requests.
• Marketing and communications: sending event invitations, product updates, or promotional materials (opt-out anytime by contacting us).
• Events and programs: administering registration, logistics, and participation.
• Compliance and security: detecting fraud, enforcing our terms, and fulfilling legal obligations.

We process your data on lawful bases such as consent, contract performance, legitimate interest, or compliance with applicable law.

4. Sharing of Personal Data

We may share Personal Data as follows:

• Within Dittra group entities and contractors providing operational, technical, or professional services.
• With trusted vendors for web hosting, analytics, event management, or marketing support—under binding confidentiality and security obligations.
• With partners or distributors to deliver or support Dittra products and services.
• Pursuant to legal requests, court orders, or regulatory requirements.
• In the event of a merger, acquisition, or transfer of assets.

Dittra does not sell or rent Personal Data to third parties.

5. International Data Transfers

If your information is transferred outside your country (for example, to the United States), we take steps to ensure it is protected in accordance with applicable privacy laws, using safeguards such as Standard Contractual Clauses or equivalent frameworks.

6. Cookies and Similar Technologies

Our Sites use cookies and similar technologies to enhance user experience and analyze performance. Types of cookies we use include:

• Necessary – essential for operation and security.
• Functional – remembering site preferences.
• Performance – analytics and service improvement.
• Advertising – providing relevant ads on external sites.

You may manage or disable cookies in your browser settings or through our Cookie Preferences panel. For more information about cookies, visit https://www.aboutcookies.org.

7. Protection of Personal Data

Dittra implements administrative, technical, and physical security measures including encryption, access controls, and regular audits to protect Personal Data from unauthorized use, loss, or disclosure.

8. Data Retention

We retain Personal Data only for as long as necessary for the purpose for which it was collected, or as required by law. After the retention period, data is deleted or anonymized.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your Personal Data.
• Withdraw consent at any time (without affecting prior lawful processing).
• Object to or restrict processing.
• Request data portability.
• File a complaint with your local data protection authority.

To exercise these rights, please contact us using the email below. We will verify your request consistent with legal requirements.

10. Children’s Privacy

Our Sites and offerings are not directed to children under 16. We do not knowingly collect Personal Data from minors. If a child has provided us information, please contact us for removal.

11. Contact Information

For questions, privacy inquiries, or to exercise your data rights, please contact us at:

Email: privacy@dittra.com
Mailing Address: Dittra LLC, Privacy Office, USA

We are committed to handling privacy concerns fairly and timely.

Changes to This Notice

This Notice may be updated periodically to reflect regulatory or operational changes. Updates will be posted on this page with a revised “Last Updated” date.

Last updated: October 9, 2025